We collect only what is needed to run classes, and we do not sell personal information. This policy follows the principles of Ghana's Data Protection Act, 2012 (Act 843).
Who is responsible
Jhuxtello iTech runs JestLMS. For the records a school keeps about its own students and staff (admission details, scores, attendance, fees), the school decides what is collected and why, and Jhuxtello iTech processes it on the school's behalf.
What we collect
- Account details: name, email, phone number, admission or index number, role, and a password stored only in scrambled (hashed) form.
- School activity: classes joined, attendance, assignments, scores, report cards, announcements and messages.
- Payments: wallet transactions, fee instalments, receipts and payment references. Card and Mobile Money details are handled by Paystack and are not stored by us.
- Parents and guardians: name, phone and email provided by the student or school, so they can follow a child's progress.
- Technical data: device name, sign-in times and basic logs, used to keep accounts secure and to stop one login being shared widely.
Why we use it
To run the service you asked for: sign you in, place you in classes, record attendance and results, take payments, send alerts and reminders (including SMS), and keep the platform safe. We do not use student information for advertising.
Who sees it
- Your school's authorised staff, and your teachers for the subjects they teach.
- Your linked parents or guardians (results, attendance, fees).
- Service providers that help us run the platform: our hosting provider, Paystack for payments, and an SMS provider for messages. They only receive what they need.
- Authorities where the law requires it.
How long we keep it
School records are kept while the school uses the platform, so results and report cards stay available. A school can remove a student; payment records are kept as long as the law and accounting rules require.
Your rights
You can ask to see, correct or delete your personal information. Start with your school; you can also contact us at support@jhuxtelloitech.com. You can change your own details and password in My settings after you sign in.
Security
We use encrypted connections, hashed passwords, access limited by role, and activity logs. No system is perfectly safe, so please keep your password private and tell us quickly if you think your account was misused.
